Letter for Complaint a Product
Mrs. Jennifer
Return
Address
12187 S.
Polo Dr.
Fairfax,
VA 22030
May 26,
1998
Date
The Tiny
Tots Toy Company
Inside
Address
15456
Pyramid Way
College
Park, FL 33133
Dear Customer
Service Representative:
Salutation
I recently purchased one of your Tiny Tents (Model
# 47485)
for my three-year old.
Unfortunately,
after viewing the components that came with the product, I discovered that four of the parts were missing. Also, the
instructions that came with the tent are incomplete. Both of these situations have
resulted
in the
tent remaining unassembled and unacceptable
as a toy for my daughter. I am writing
to request replacements for the missing parts, and a copy of the full set of assembly
directions for the model I purchased. If reasonable arrangements are not made within
ten business days, I will return the tent to the store I purchased it from and
expect a full refund. To assist you in processing my request, I am including a
copy of my sales receipt and a list of the missing parts. I have purchased
other toys manufactured by your company in the past, and have always been
impressed with the quality and selection Tiny Tots has
made available to its customers.
I sincerely hope this is a one-time incident, and that any future purchases I
make will live up to the standard my family has come to
expect
from your company.
Sincerely
Mrs.
Jennifer
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